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Concraft
SMS Consent and 10DLC Opt-In Workflow
Service Request Text Updates

Receive text updates about your Concraft service request

Use this page to request service and optionally sign up for transactional SMS updates from Concraft. These messages may include scheduling updates, status updates, intake follow-up, and secure photo upload links related to your request.

Optional SMS consent: you can submit a service request without signing up for texts
Message frequency: varies based on your request and service activity
Need help? reply HELP or call 248-276-9400

Direct link: concraft.com/sms-consent.html

Jump to opt-in form View SMS details
Customer Form

Request service and opt in to text updates

Complete the form below. If you want SMS updates, enter your phone number and check the consent box.

SMS consent is optional and applies only to transactional messages related to your request.

SMS Details

How Concraft text updates work

Concraft sends transactional text messages only for active service requests. This includes intake follow-up, scheduling coordination, secure photo upload links, and job-status updates.

Text updates included Scheduling updates, request follow-up, status updates, and secure photo upload links.
Message frequency Message frequency varies based on your request and service activity.
Rates Standard message and data rates may apply.
Opt out Reply STOP at any time to unsubscribe from SMS updates.
Help Reply HELP for help or call 248-276-9400.
Privacy Mobile information is not sold or shared with third parties for promotional or marketing purposes.
Opt-In Workflow

How customers can consent

Web form Customers visit concraft.com/sms-consent.html, optionally enter a phone number, and actively check the SMS consent box before submitting.
Phone call Customers may also provide verbal consent during a call to 248-276-9400 after the script below is read in full.
Consent behavior SMS consent is optional, not pre-checked, and not required to submit a service request.
Verbal Consent

Phone-call opt-in script

When a customer calls 248-276-9400 after finding the number on concraft.com or other Concraft materials, the representative reads this script before recording SMS consent.

Literal Script
By providing your phone number, you agree to receive SMS service request updates from Concraft. These messages may include intake follow-up, scheduling updates, restoration status updates, and photo upload links related to your request. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share your mobile information with third parties for promotional or marketing purposes. Do you agree to receive these text messages?
Confirmation SMS After Verbal Consent
Concraft: You have agreed to receive SMS service request updates from Concraft. Msg frequency may vary. Std msg and data rates may apply. Reply STOP to opt out, HELP for help.
Opt-Out and Help

Customer controls

STOP handling Any customer may opt out at any time by replying STOP to a message from the sending number.
HELP handling Customers may reply HELP for support instructions or contact Concraft directly at 248-276-9400.
Consent scope Consent on this page is limited to transactional service-request messaging and is not a condition of purchase.
Privacy statement Mobile information is not sold or shared with third parties for promotional or marketing purposes.